Account Management

Account configuration, billing and others

27 Articles View All

• How do I update / change the credit card...
• Can I use multiple currencies in my stor...
• How can I upgrade or downgrade my subscr...
• Do I need to buy a SSL certificate to us...
• How can I cancel my Shopify store?

DNS & Domains

Setting up a domain name to point to your store

3 Articles View All

• Can I use a custom domain with my Shopif...
• Does Shopify sell and host domain names?
• Why do I get the PayPal error "Sorr...

Themes & Design

How to change the look and feel of your store

113 Articles View All

• The Shopify Design Policy
• How do I change the look and feel of my ...
• Can I add a shipping calculator before c...
• How do I edit my theme and preview my ch...
• Can I edit my theme offline?

Orders

Questions and solutions for managing your orders

25 Articles View All

• How do I capture a delivery date on the ...
• I want to add a link to the order page i...
• New Order – Overview
• Default Email Templates
• How can I export my orders to view in my...

Shipping & Taxes

21 Articles View All

• How to set up shipping rates
• My fulfillment notifications and e-mails...
• I'm using carrier shipping and no r...
• What is Carrier-calculated Shipping?
• My taxes don't seem to be set up pr...

Products

38 Articles View All

• How can I organize my products?
• How do I add a Pinterest button to my pr...
• How do I remove options from a product?
• How can I disable/enable taxes or shippi...
• How do I re-order products on my Catalog...

Navigation

6 Articles View All

• How do I make external links open in a n...
• When customers filter a collection, I wa...
• Can I create URL redirects?
• How can I create a page of external link...
• How do I create navigation links for my ...

Gateway

Common payment gateway questions and solutions

31 Articles View All

• I'm getting the error "Please ...
• Does Shopify support 3D Secure?
• Accepting credit card payments from cust...
• Moneris is saying there is an API token ...
• I Use PaymentExpress and I'm gettin...

Common Questions

Questions that may not fit in another category

65 Articles View All

• Why can't I upload this large file ...
• Can I change my store URL ?
• Can I offer my customers discounts or gi...
• Can I offer wholesale?
• How does Shopify charge its fees?

Shopify API & Apps

Problems with an app? Curious about the API?

7 Articles View All

• Where do I find my API key? My developer...
• How do I add my logo to PixelPrinter?
• What is the Shopify App Store?
• Do Shopify Applications cost money?
• Where do I go for API support?

Shopify Mobile

2 Articles View All

• Why does the mobile admin show just a bl...
• I can't sign in to the iPhone app

Customers

Customer accounts

8 Articles View All

• Can customers create accounts on my shop...
• How can I delete a customer?
• Is it possible to be redirected to a spe...
• Why should customers create accounts on ...
• How do I translate the words on my custo...