Support Center

Can I offer my customers discounts or gift certificates?

Last Updated: Feb 07, 2012 03:28PM EST

NEW - Discounts can now be applied to specific products or collections
NEW - Free shipping discount codes

Discount codes are available on the Professional plan and up, and can be found in your Promotion tab in the store admin area.

Codes can be generated to apply a dollar value discount or a % discount. You can also specify the dates for which the code is valid, the number of times a code can be used, a minimum order amount before the code can be used, and to which products or collections the discount can be applied.

Discount Code Example

FAQ

  • We do not offer gift certificates at this time, but many of our clients create one-time use discount codes in place of a gift card. Keep in mind that any remaining balance will not be carried over when using a discount code, so the full value should be used during the purchase.
  • Discount codes can not be imported in bulk.
  • There are currently no limits on the amount of discount codes that can be created, this may change if we find too many codes are causing problems.
  • It's currently not possible to create discount codes with our API.
  • Expiry time is the start of the day entered (if chosen). For example, an expiry date of 07/09/2010 will expire at 00:00AM 07/09/2010 and will not be valid through the day entered.
  • Discounts for Shopify work with Google Checkout US at this time, but Google Checkout UK is not supported.
  • Collection discounts will discount each individual product added to the order which belong to that collection.
  • Product specific discount codes will apply to all quantities of a product when the customer has gone to the checkout and applied the discount code.  For example: If a customer adds 10 of the same product, the product specific code will discount all 10

Contact Us

  • Or call 1.888.746.7439
    Phone Support Hours
    • Monday - Friday 9am - 9pm EST
    • Saturday 9am - 5pm EST
    • Sunday Closed