In case you accidentally remove or adversely edit your email templates we have provided the originals below:
Order Confirmation
Thank you for placing your order with {{ shop_name }}!
This email is to confirm your recent order.
Date {{ date | date: "%m/%d/%Y" }}{% if requires_shipping %}
Shipping address
{{ shipping_address.name }}
{{ shipping_address.street }}
{{ shipping_address.city }}, {{ shipping_address.province }} {{ shipping_address.zip }}
{{ shipping_address.country }}{% endif %}
Billing address
{{ billing_address.name }}
{{ billing_address.street }}
{{ billing_address.city }}, {{ billing_address.province }} {{ billing_address.zip }}
{{ billing_address.country }}
{% for line in line_items %}{{ line.quantity }}x {{line.title }} for {{ line.price | money }} each
{% endfor %}
{% if discounts %}Discount (code: {{ discounts.first.code }}): {{ discounts_savings | money_with_currency }}{% endif %}
Subtotal : {{ subtotal_price | money_with_currency }}{% for tax_line in tax_lines %}
{{ tax_line.title }} : {{ tax_line.price | money_with_currency }}{% endfor %}{% if requires_shipping %}
Shipping : {{ shipping_price | money_with_currency }}{% endif %}
Total : {{ total_price | money_with_currency }}
New Order Notification
{{ shop_name }},
{{ billing_address.name }} placed a new order with you today ({{ date | date: "%b %d %I:%M%p" }}).
Payment method:
{{ gateway }}{% if requires_shipping %}
Delivery method:
{% for shipping_method in shipping_methods %}{{ shipping_method.title }}
{% endfor %}
Shipping address:
{{ shipping_address.name }}
{{ shipping_address.street }}
{{ shipping_address.city }}, {{ shipping_address.province }} {{ shipping_address.zip }}
{{ shipping_address.country }}
{{ shipping_address.phone }}{% endif %}
{% for line in line_items %}{{ line.quantity }}x {{line.title }} (sku: {{ line.sku }})
{% endfor %}
New Order Notification Mobile
{{ shop_name }},
A new order was just placed by {{ billing_address.name }}.
Shipping Confirmation
Dear {{ billing_address.name }},
{% if fulfillment.line_items.size == line_items.size %}All{% else %}{% if unfulfilled_line_items.size == 0 %}The last{% else %}Some{% endif %}{% endif %} of the items from order {{ name }} have now been shipped:
{% for line in fulfillment.line_items %}{{ line.quantity }}x {{ line.title }}
{% endfor %}
{% if requires_shipping %}They are being shipped {% if fulfillment.tracking_company %}via {{ fulfillment.tracking_company }} {% endif %}to the following address:
{{ shipping_address.name }}
{{ shipping_address.address1 }}
{{ shipping_address.address2 }}
{{ shipping_address.city }}, {{ shipping_address.province }} {{ shipping_address.zip }}
{{ shipping_address.country }}
{% if fulfillment.tracking_number %}
The tracking number for these items is {{ fulfillment.tracking_number }}. You can see the status of this shipment at the following URL:
{{ fulfillment.tracking_url }}
Please allow some time for the status of the shipment to correctly display at the above address.
{% endif %}{% endif %}{% if unfulfilled_line_items.size > 0 %}
You will receive a confirmation email when more items from your order have been shipped.
{% endif %}
Thank you for ordering from {{ shop_name }}!
Shipping Update
Dear {{ billing_address.name }},
The following shipped items from order {{ name }} have been updated with new shipping information:
{% for line in fulfillment.line_items %}{{ line.quantity }}x {{ line.title }}
{% endfor %}
They are being shipped{% if fulfillment.tracking_company %} via {{ fulfillment.tracking_company }}{% endif %} with tracking number {{ fulfillment.tracking_number }}. You can see the status of this shipment at the following URL:
{{ fulfillment.tracking_url }}
Please allow some time for the status of the shipment to correctly display at the above address.
Contact Buyer
Dear {{ billing_address.name }},
{{ shop_name }}
Order Cancelled
Dear {{ billing_address.name }},
Your order {{ name }} was cancelled {% case cancel_reason %}{% when 'customer' %}at your request.{% when 'inventory' %}because we did not have enough stock to fulfill your order.{% when 'fraud' %}because we suspect it is fraudulent.{% when 'other' %}due to unforseen circumstances.{% endcase %}
{% if financial_status == 'voided' %}Your payment has been voided.{% elsif financial_status == 'credited' %}Your payment has been refunded.{% endif %}
Please reply to this email if you have any questions or concerns.
Customer Account Activation
Dear {{ customer.name }},
An account has been created for you at the shop {{ shop.name }}.
Please visit this url to activate your account and set your password.
{{ customer.account_activation_url }}
If the account was created in error, you can visit the link above and select "Decline" to decline this invitation.
Customer Password Reset
Dear {{ customer.name }},
You have requested to have your password reset for your account at {{ shop.name }}.
Please visit this url to reset your password.
{{ customer.reset_password_url }}
If you received this email in error, you can safely ignore this email.
Customer Account Welcome
Dear {{ customer.name }},
This is to confirm that your account for the shop {{ shop.name }} is now active.
The next time you shop at {{ shop.name }}, you can save time at checkout by logging into your account. This will prefill your address information at the checkout.
Thank you,
{{ shop.name }}
HTML Email templates to get you started
The following HTML emails are provided as is and meant to give you a basic starting place to create your own personalized HTML emails
Order Confirmation
{{ 'logo.png' | asset_url | img_tag }}
<p>Thank you for placing your order with {{ shop_name }}!</p>
<p>This email is to confirm your recent order.</p>
<p>Date {{ date | date: "%m/%d/%Y" }}</p>
{% if requires_shipping %}
<p><b>Shipping address</b><br />
{{ shipping_address.name }}<br />
{{ shipping_address.street }}<br />
{{ shipping_address.city }}<br />
{{ shipping_address.province }}
{{ shipping_address.zip }}<br />
{{ shipping_address.country }}</p>
{% endif %}
<p><b>Billing address</b><br />
{{ billing_address.name }}<br />
{{ billing_address.street }}<br />
{{ billing_address.city }}<br />
{{ billing_address.province }}
{{ billing_address.zip }}<br />
{{ billing_address.country }}</p>
<ul style="list-style-type:none"> {% for line in line_items %} <li> <img src="{{ line.product.featured_image | product_img_url: 'small' }}" /> {{ line.quantity }}x {{ line.title }} for {{ line.price | money }} each </li> {% endfor %} </ul>
</ul>
{% if discounts %}
<p>Discounts : {{ discounts_savings | money_with_currency }}</p> {% endif %}
<p>Subtotal : {{ subtotal_price | money_with_currency }}</p>
{% for tax_line in tax_lines %} <p>{{ tax_line.title }} : {{ tax_line.price | money_with_currency }} </p>
{% endfor %} {% if requires_shipping %}
<p>Shipping : {{ shipping_price | money_with_currency }}</p>
{% endif %} <p>Total : {{ total_price | money_with_currency }}</p>
New Order Notification
{{ 'logo.png' | asset_url | img_tag }}
<p>{{ shop_name }},</p>
<p></p>
<p>{{ billing_address.name }} placed a new order with you today ({{ date | date: "%b %d %I:%M%p" }}).</p>
<p></p>
<p>Payment method:</p>
<p>{{ gateway }}{% if requires_shipping %}</p>
<p></p>
<p>Delivery method:</p>
<p>{% for shipping_method in shipping_methods %}{{ shipping_method.title }}</p>
<p> {% endfor %}</p>
<p></p>
<p>Shipping address:</p>
<p> {{ shipping_address.name }}</p>
<p> {{ shipping_address.street }}</p>
<p> {{ shipping_address.city }}, {{ shipping_address.province }} {{ shipping_address.zip }}</p>
<p> {{ shipping_address.country }}</p>
<p> {{ shipping_address.phone }}{% endif %}</p>
<p></p>
<p></p>
<ul> {% for line in line_items %} <li> <img src="{{ line.product.featured_image | product_img_url: 'thumb' }}" /> {{ line.quantity }}x {{ line.title }} for {{ line.price | money }} each </li> {% endfor %} </ul>
<a href="{{ shop.url }}/admin/orders/{{ id }}">View order {{order_name}} </a>
Shipping Confirmation
{{ 'logo.png' | asset_url | img_tag }}
<p>Dear {{ billing_address.name }},</p>
<p></p>
<p>{% if fulfillment.line_items.size == line_items.size %}All{% else %}{% if unfulfilled_line_items.size == 0 %}The last{% else %}Some{% endif %}{% endif %} of the items from order {{ name }} have now been shipped:</p>
<p>{% for line in fulfillment.line_items %}<img src="{{ line.product.featured_image | product_img_url: 'small' }}" />{{ line.quantity }}x {{ line.title }}
{% endfor %}</p>
<p>{% if requires_shipping %}They are be∂ing shipped {% if fulfillment.tracking_company %}via {{ fulfillment.tracking_company }} {% endif %}to the following address: </p>
<p><b>Shipping address</b><br />
{{ shipping_address.name }}<br />
{{ shipping_address.street }}<br />
{{ shipping_address.city }}<br />
{{ shipping_address.province }}
{{ shipping_address.zip }}<br />
{{ shipping_address.country }}</p>
{% if fulfillment.tracking_number %}
<p>The tracking number for these items is {{ fulfillment.tracking_number }}.<a href ="{{ fulfillment.tracking_url }}">Click here to see the status of your shipment. </a>
<p></p>
<p>Please allow some time for the status of the shipment to correctly display at the above address.</p>
{% endif %}{% endif %}{% if unfulfilled_line_items.size > 0 %}
<p>You will receive a confirmation email when more items from your order have been shipped.</p>
{% endif %}
Thank you for ordering from {{ shop_name }}!
Shipping Update
{{ 'logo.png' | asset_url | img_tag }}
<p>Dear {{ billing_address.name }},</p>
<p>The following shipped items from order {{ name }} have been updated with new shipping information:</p>
<ul style="list-style-type:none"> {% for line in line_items %} <li> <img src="{{ line.product.featured_image | product_img_url: 'small' }}" /> {{ line.quantity }}x {{ line.title }} for {{ line.price | money }} each </li> {% endfor %} </ul>
</ul>
<p>They are being shipped{% if fulfillment.tracking_company %} via {{ fulfillment.tracking_company }}{% endif %} with tracking number {{ fulfillment.tracking_number }}. <a href="{{fulfillment.tracking_url}}"> Click here to see the status of this shipment.
<p>Please allow some time for the status of the shipment to correctly display at the above address.</p>
Order Cancelation
{{ 'logo.png' | asset_url | img_tag }}
<p>Dear {{ billing_address.name }}, </p>
<p></p>
<p>Your order {{ name }} was cancelled {% case cancel_reason %}{% when 'customer' %}at your request.{% when 'inventory' %}because we did not have enough stock to fulfill your order.{% when 'fraud' %}because we suspect it is fraudulent.{% when 'other' %}due to unforseen circumstances.{% endcase %}</p>
<p></p>
<p>{% if financial_status == 'voided' %}Your payment has been voided.{% elsif financial_status == 'credited' %}Your payment has been refunded.{% endif %}</p>
<p>Please reply to this email if you have any questions or concerns.</p>
<p>Sincerely,</p>
<p> {{shop_name}}</p>
Customer Account Activation
{{ 'logo.png' | asset_url | img_tag }} <p>Dear {{ customer.name }},</p>
<p></p>
<p>An account has been created for you at the shop {{ shop.name }}.</p>
<p></p>
<p>Please visit this url to activate your account and set your password. </p>
<p></p>
<p>{{ customer.account_activation_url }}</p>
<p></p>
<p>If the account was created in error, you can visit the link above and select "Decline" to decline this invitation.</p>
Customer Account Welcome
{{ 'logo.png' | asset_url | img_tag }}
<p>Dear {{ customer.name }},</p>
<br>
<p>This is to confirm that your account for the shop {{ shop.name }} is now active.</p>
<p></p>
<p>The next time you shop at {{ shop.name }}, you can save time at checkout by logging into your account. This will prefill your address information at the checkout. </p>
<p></p>
<p>Thank you,</p>
<p>{{ shop.name }}</p>
Customer Rest Password
{{ 'logo.png' | asset_url | img_tag }}
<p>Dear {{ customer.name }},</p>
<p></p>
<p>You have requested to have your password reset for your account at {{ shop.name }}</p>
<p></p>
<p>Please visit this url to reset your password. </p>
<p></p>
<p>{{ customer.reset_password_url }}</p>
<p></p>
<p>If you received this email in error, you can safely ignore this email.</p>
