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You are looking at the old Shopify support page. Please visit our new support site instead for most up to date information.
This error occurs when using a 3D Secure enabled credit card without using Sagepay Form. Currently we only support 3D Secure through SagePay "Form" - in the Shopify gateway list i...
Currently we only support 3D Secure through SagePay "Form" - in the Shopify gateway list in your admin, there are two SagePays listed - "SagePay" and "SagePay Form". You may have t...
After enabling Paypal Express through your shop admin interface, it is still possible to slightly configure what process your customers go through when getting redirected to the Pa...
This is caused when using invalid credentials. The Store ID should be the same used to log in to your Moneris administration panel. The API Token can be found in your Moneris acc...
PaymentExpress provides two different account types, PxPay and PxPost. Shopify currently works with either method-- you will just need to specify which one to use under the "Acce...
The shipping address gets added on the second page of the checkout. Shopify needs to know the customer's billing/shipping address in order to calculate the relevant tax and shippin...
Your customers don't need a PayPal account to pay with PayPal. They can pay with their credit cards.* With PayPal Express, the default is set to ask customers to login into PayP...
If you're a new user you shouldn't run in to this problem, but it's very easy to correct with these simple steps. Navigate to your Preferences --> Checkout & Payment ...
Unlike direct payment gateways which use editable translations to set the language, PayPal Express relies on the address of your store to set the preferred default language. For e...
AVS errors (such as the address provided by the customer does not match) can occur with authorize.net, especially common with overseas orders. However, Shopify does not do the addr...